User Guide & Documentation
Complete role-based guide for all Karma AI users.
Karma AI — User Guide v1.0
Enterprise AI Work Intelligence Platform
August 2026
Super Administrator
Darshan Parekh · Dashboard: /dashboard/executive
Responsibilities
Create and manage organizations (multi-tenant)
Create and manage administrators
Configure AI settings (models, prompts, temperature)
Configure scoring engine parameters and weights
Configure integration connectors (GitHub, Jira, Slack)
View cross-organization analytics
Manage system-wide feature flags (SSO, MFA, Voice)
Access complete audit logs
Configure RBAC permissions for all roles
Manage platform workflows and automation rules
Administrator
Organization Admin · Dashboard: /dashboard/executive
Responsibilities
Manage users within own organization
Create and manage departments
Create and manage projects
Assign reporting hierarchy (manager → employee)
Configure holidays and working hours
View organization-level analytics
Manage roles within own org (except SuperAdmin)
Configure company profile and settings
Reporting Manager
Vikram Singh · Dashboard: /dashboard/manager
Responsibilities
Review and approve employee daily reports
Ask follow-up questions to employees
View pending tasks across team
Rate work quality (5 scoring parameters)
View AI insights and risk indicators
Add comments and feedback on reports
View team productivity dashboard
Escalate issues to department head
Employee (Developer)
Your Employee · Dashboard: /dashboard/employee
Responsibilities
Submit daily work reports (multi-step wizard)
Upload evidence (screenshots, Excel, PDFs)
Respond to AI follow-up questions
View pending tasks and update status
Receive AI guidance and recommendations
Generate documentation (BRS, SRS, API docs)
Contribute to knowledge base
View own productivity scores and trends
Executive Management
Executive Leader · Dashboard: /dashboard/executive
Responsibilities
View organization-wide KPIs
Monitor delivery metrics and trends
Compare department productivity
View resource utilization across teams
Receive AI strategic recommendations
Identify high-risk projects
Track report compliance rates
View forecasting and predictive insights
Keyboard Shortcuts
Ctrl+KGlobal search
Ctrl+NNew report
Ctrl+HDashboard home
Ctrl+AAI Assistant
Ctrl+TTasks
Ctrl+RReports
Ctrl+BKnowledge Base
Ctrl+SSettings
EscClose modal/dialog
Scoring Parameters
| # | Parameter | Max | Weight | Type |
|---|---|---|---|---|
| 1 | Task Completion | 25 | 25% | Auto (AI) |
| 2 | Work Quality | 15 | 15% | Manager |
| 3 | Evidence Submitted | 10 | 10% | Auto (AI) |
| 4 | Documentation | 10 | 10% | Manager |
| 5 | Communication | 10 | 10% | Manager |
| 6 | Testing & Validation | 10 | 10% | Manager |
| 7 | Pending Task Management | 10 | 10% | Auto (AI) |
| 8 | AI Question Responses | 5 | 5% | Auto (AI) |
| 9 | Knowledge Contribution | 5 | 5% | Manager |
| 10 | Timeliness | 10 | 10% | Auto (AI) |
Grading: A (90-100), B (75-89), C (60-74), D (40-59), F (<40)
Report Submission Workflow
1
Login → Dashboard → New Report2
Step 1: Work Details — add tasks, WIP, communication, evidence3
Step 2: AI Questions — answer role-specific follow-ups4
Step 3: AI Summary — review AI-generated summary + scoring5
Step 4: Review & Submit → Manager Review → Approval → KB Update
